Terms of service

OVERVIEW

Welcome to Dofti! The terms “we,” “us,” and “our” refer to Dofti. Dofti operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a convenient shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use our Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide accurate representations of our products and services in our online store. However, colors and product appearances may differ from how they appear on your screen due to your device type, settings, and configuration.

We do not guarantee that the appearance, quality, or characteristics of any products or services purchased by you will meet your expectations or appear exactly as displayed in our online store.

All product descriptions and details are subject to change at any time without notice, at our discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Dofti reserves the right to accept or decline your order for any reason, subject to applicable law. Your order is not accepted until we confirm its acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.

Your purchases are subject to returns or exchanges solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered in physical stores or other online stores operated by third parties. We may offer promotions through our Services that affect pricing and are governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will apply to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account information, including your email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. The payment card information you provide is true, accurate, and complete.
2. You are authorized to use the payment card for the purchase.
3. Charges incurred by you will be honored by your payment card company.
4. You will pay all charges incurred at the listed prices, including applicable shipping, handling, and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and times are estimates only and are not guaranteed. Shipping and delivery may be affected by carrier delays, customs processing, weather conditions, or other circumstances beyond our reasonable control.

We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control. Nothing in these Terms excludes or limits any responsibility that cannot legally be excluded or limited under applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement of these materials, are owned by Dofti, its affiliates, or its licensors and are protected by applicable United States and international intellectual property laws.

These Terms permit you to use our Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials available through our Services without our prior written consent, except where permitted by applicable law.

Except as expressly provided in these Terms, nothing grants you a license or other rights under any patent, trademark, copyright, or other intellectual property owned by Dofti, Shopify, or any third party.

Unauthorized use of our Services may violate applicable intellectual property laws. All rights not expressly granted in these Terms are reserved by Dofti.

Dofti's names, logos, product and service names, designs, and slogans are trademarks of Dofti or its affiliates or licensors. You may not use these trademarks without prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names and logos displayed through our Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools as part of our Services. We do not necessarily monitor, control, or influence these tools.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis without warranties, representations, or conditions of any kind and without endorsement. To the extent permitted by law, we will not be liable for issues arising from your use of optional third-party tools.

Your use of optional tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms under which these tools are provided by their respective third-party providers.

We may introduce new features, tools, or resources through our Services in the future. Any new features will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain materials and hyperlinks to websites or services operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or reliability of third-party materials or websites. If you choose to leave our Services to access third-party websites, you do so at your own risk.

To the extent permitted by law, we are not responsible for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through those websites.

Please review third-party policies and practices carefully before entering into any transaction. Questions, complaints, or claims regarding third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Dofti is powered by Shopify, which enables us to provide our Services to you. However, purchases and sales made through our store are transactions directly between you and Dofti.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Dofti, including injuries, damages, or losses arising from purchased products or services, to the extent permitted by applicable law.

Nothing in this section limits any rights or remedies that cannot legally be excluded under applicable law.

SECTION 10 - PRIVACY POLICY

All personal information we collect through our Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy, available at Shopify Privacy Policy.

By using our Services, you acknowledge that you have read these privacy policies.

Because our Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of our Services to provide and improve the shopping experience.

Information you submit through our Services may be transmitted to Shopify and third parties that may be located in countries other than your country of residence.

Please review our Privacy Policy for additional details about how Dofti, Shopify, and our partners collect, use, and disclose personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for purposes related to operating, providing, evaluating, enhancing, improving, and promoting our Services, subject to applicable law.

You represent and warrant that:

1. You own or have all necessary rights to the Feedback you submit.
2. You have disclosed any compensation or incentives received in connection with your Feedback where required.
3. Your Feedback complies with these Terms and applicable law.

We are not obligated to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback, except where required by law or agreed otherwise.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable or in violation of these Terms.

You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, or obscene material or malicious software that could affect the operation of our Services or related websites.

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of your Feedback. You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or third parties, except where required by law.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, including after an order has been submitted, subject to applicable law.

We are not obligated to update or clarify information in our Services except where required by law.

SECTION 13 - PROHIBITED USES

You may access and use our Services only for lawful purposes. You may not access or use our Services, directly or indirectly:

(a) For any unlawful, fraudulent, or malicious purpose.

(b) To violate any applicable international, federal, state, provincial, or local laws or regulations.

(c) To infringe upon our intellectual property rights or the intellectual property rights of others.

(d) To harass, abuse, insult, harm, defame, intimidate, or discriminate against our employees, customers, or any other person.

(e) To transmit false, misleading, or deceptive information.

(f) To upload, transmit, or use material that violates these Terms or applicable law.

(g) To send unsolicited advertising, promotional materials, spam, chain letters, or similar solicitations.

(h) To impersonate another person or entity.

(i) To engage in conduct that restricts or interferes with another person's use or enjoyment of our Services or that may harm Dofti, Shopify, or other users.

In addition, you agree not to:

(a) Upload or transmit viruses or other malicious code that may affect the functionality or operation of our Services.

(b) Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services except as expressly permitted by us.

(c) Collect or track the personal information of others without proper authorization.

(d) Spam, phish, pharm, pretext, or engage in other deceptive activities.

(e) Use robots, spiders, scraping tools, data extraction tools, automated devices, AI agents, or other automated or manual processes to access or collect information from our Services in violation of these Terms or applicable law.

(f) Interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures used to restrict access to our Services.

We reserve the right to suspend, disable, or terminate your account or access to our Services if we reasonably determine that you have violated these Terms, subject to applicable law.

SECTION 14 - AGENTS

14.1 Definition

This section (“Agent Terms”) applies if you use, allow, enable, or cause an Agent to access, use, or interact with our Services.

An “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and can operate using a person's device without direct supervision.

14.2 Agent Identification

No Agent may access, use, or interact with our Services unless it identifies itself and operates in accordance with the requirements in Section 14.4 below.

An Agent may not access, use, or interact with our Services if we have requested that it refrain from doing so.

14.3 Restrictions on Agents

We may limit, including through technical measures, whether and how an Agent accesses, uses, or interacts with our Services.

14.4 Agent Requirements

Agents must:

(i) Identify themselves in HTTP/HTTPS requests and disclose the Agent's name in the user-agent string using the format “Agent/[agent name].”

(ii) Not conceal or misrepresent that access, use, or interactions are being performed by an Agent, including by mimicking human behavior or circumventing CAPTCHA systems or measures intended to distinguish automated activity from human activity.

(iii) Respond truthfully to questions or prompts seeking to determine whether interactions are being performed by a human or a computer.

(iv) Not circumvent or avoid measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with our Services.

SECTION 15 - TERMINATION

We may suspend or terminate this agreement or your access to our Services, or any part thereof, where permitted by applicable law and subject to any required notice.

You remain responsible for all amounts due up to and including the effective date of termination.

The following sections will continue to apply after termination to the extent relevant: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through our Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk, subject to applicable law.

EXCEPT AS EXPRESSLY STATED BY DOFTI OR REQUIRED BY APPLICABLE LAW, OUR SERVICES AND ALL PRODUCTS OFFERED THROUGH OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES. IN SUCH CASES, THE ABOVE DISCLAIMERS APPLY ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOFTI AND ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AS WELL AS SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS PURCHASED THROUGH OUR SERVICES.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL BASIS OF THE CLAIM, INCLUDING CONTRACT, TORT, NEGLIGENCE, OR STRICT LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Dofti, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against third-party claims, losses, liabilities, damages, and reasonable legal fees arising from:

1. Your breach of these Terms of Service or any documents incorporated by reference.
2. Your violation of applicable law or the rights of a third party.
3. Your access to or use of our Services.

We will notify you of any claim subject to indemnification, provided that a delay in notification will not relieve you of your obligations unless you are materially prejudiced by the delay.

Where legally permitted, we may control the defense and settlement of such claims at your expense. We will not agree to a settlement that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.

You agree to cooperate in the defense of indemnified claims, including by providing relevant information and documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

Such a determination will not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us in connection with our Services constitute the entire agreement between you and us regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including previous versions of these Terms.

Any ambiguity in the interpretation of these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section will be void to the extent permitted by law.

We may transfer, assign, or delegate these Terms and our rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services to you will be governed by and interpreted in accordance with the laws applicable to our business and the jurisdiction in which we are established, without regard to conflict-of-law principles, except where consumer protection laws require otherwise.

Any disputes will be handled by the competent courts of the applicable jurisdiction, subject to any mandatory consumer rights regarding jurisdiction and venue.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion and subject to applicable law, to update, change, or replace any part of these Terms by posting revisions on our website.

It is your responsibility to review our website periodically for changes. We will provide notice of material changes where required by applicable law, and those changes will take effect on the date specified in the notice.

Your continued use of or access to our Services after revised Terms are posted constitutes acceptance of the changes to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us using the contact details below:

• Store: Dofti
• Phone: +1 281-944-7759
• Email: Support@dofti.us
• Physical Address: 5085 Westheimer Road, Suite 4700, Houston, Texas 77056, United States