Privacy policy
Last updated: October 9, 2026
Dofti operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a convenient shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify you.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact Information: Your name, billing address, shipping address, mailing address, phone number, and email address.
- Financial Information: Credit card or debit card details, payment information, financial account information, transaction details, payment method, and payment confirmations.
- Account Information: Your username, password, security questions, preferences, and account settings.
- Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
- Communications: Information you provide when communicating with us, including customer service inquiries and other correspondence.
- Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage Information: Information about how and when you interact with, access, or navigate our Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you: When you create an account, browse or use our Services, place an order, contact us, or otherwise provide information.
- Automatically through our Services: Through your device when you browse our website or use our Services, including through cookies and similar technologies.
- From service providers: From third parties that provide technology, payment processing, analytics, customer support, shipping, or other services on our behalf.
- From partners and third parties: From business partners and other third parties where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving Our Services
We use your personal information to provide and improve our Services, fulfill our agreements with you, process payments, fulfill orders, arrange shipping, manage your account, remember your preferences, process returns and exchanges, send order and account notifications, enable product reviews, and provide personalized product recommendations and shopping experiences.
We may also use your information to understand how customers use our Services and to improve our products, website, and customer experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or postal mail where permitted by law.
We may also use information about your browsing activity, previous purchases, and shopping cart to display relevant advertisements on our website or other websites and platforms, subject to applicable law and your privacy choices.
Security and Fraud Prevention
We use personal information to verify accounts, maintain secure payment and shopping experiences, detect and investigate suspected fraud, prevent illegal or harmful activities, protect our customers, and safeguard our Services.
If you create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other account access information with anyone.
Communicating With You
We use your personal information to respond to inquiries, provide customer support, communicate about orders and returns, address concerns, and maintain our relationship with you.
Legal Compliance
We may use your personal information to comply with applicable laws and regulations, respond to lawful requests from government authorities or law enforcement, resolve disputes, participate in legal proceedings, and enforce our terms, policies, and legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
These circumstances may include:
- Service Providers: We share information with Shopify and other service providers that help us operate our business, including payment processors, IT providers, analytics providers, customer support services, cloud storage providers, and shipping and fulfillment partners.
- Business and Marketing Partners: We may share information with business and marketing partners to support advertising, promotions, and other marketing activities. These partners may use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of certain sharing or processing for targeted advertising.
- At Your Direction or With Your Consent: We may disclose information when you request or authorize us to do so, such as when arranging delivery or using third-party social media features.
- Affiliates: We may share information with affiliated companies or entities within our corporate group where applicable.
- Legal and Business Transactions: We may disclose information in connection with a merger, acquisition, bankruptcy, business transfer, legal obligation, lawful government request, enforcement of our policies, or protection of our rights and the rights of our customers and others.
Relationship With Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services to provide and improve the shopping experience.
Information you submit through our Services may be transmitted to Shopify and to third parties that may be located in countries other than your country of residence.
We may also use Shopify features that help us understand customer interactions with our store and improve our business. These features may involve information about your interactions with our store, other merchants, and Shopify.
Where Shopify processes personal information for its own purposes, Shopify may be responsible for handling requests relating to that processing.
To learn more about how Shopify handles personal information and the privacy choices available to you, please visit the Shopify Consumer Privacy Policy.
You may also visit the Shopify Privacy Portal to learn more about available privacy rights and choices.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties. If you visit a website that we do not own or control, we encourage you to review its privacy policy, security practices, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.
Information you share in public or semi-public spaces, including third-party social networking platforms, may be visible to other users and may be used by us or third parties as permitted by the applicable platform terms and privacy policies.
The inclusion of third-party links does not necessarily imply our endorsement of those websites, their content, or their operators.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact details provided below so that we can review the request and take appropriate action, including deletion where required by law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age, as those terms are defined under applicable law.
Security and Retention of Your Information
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no security measure is perfect, and we cannot guarantee absolute security.
Information transmitted over the internet may not be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information for as long as reasonably necessary to provide our Services, maintain your account, fulfill orders, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
The retention period may vary depending on the type of information and the circumstances in which it was collected.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may not apply in every situation and may be subject to legal exceptions.
Right to Access or Know
You may have the right to request information about the personal information we collect, use, or disclose about you.
Right to Delete
You may have the right to request the deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.
Right to Correct
You may have the right to request corrections to inaccurate personal information we maintain about you.
Right to Data Portability
In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another organization.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you reside, you may have the right to opt out of certain activities that are considered the sale or sharing of personal information, or the processing of personal information for targeted advertising under applicable privacy laws.
You may exercise these rights where available through the relevant privacy controls or by contacting us using the details provided below.
Global Privacy Control
If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will honor that signal where required by applicable law.
Where technically supported and legally required, we may apply the opt-out request to the browser or device you use to visit our website and, if we can associate that device with a Shopify account, to the account as well.
To learn more about Global Privacy Control, please visit Global Privacy Control.
Except for signals we are required to recognize by applicable law, we may not respond to other browser-based “Do Not Track” signals.
Managing Communication Preferences
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those emails.
Even if you opt out of promotional communications, we may still send non-promotional messages necessary to fulfill your orders, provide customer support, manage your account, or communicate important service-related information.
Exercising Your Rights
You may exercise applicable privacy rights through available privacy controls or by contacting us using the contact details provided below.
For additional information about Shopify's processing of personal information, please visit the Shopify Privacy Portal.
We will not discriminate against you for exercising your privacy rights.
We may need to verify your identity before processing your request, as permitted or required by applicable law. Where allowed by law, you may authorize another person to submit a request on your behalf. We may require proof of authorization and may also need to verify your identity directly.
We will respond to valid requests within the timeframes required by applicable law.
Complaints
If you have concerns or complaints about how we collect, use, or disclose your personal information, please contact us using the details provided below.
Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority or other relevant regulatory body.
International Data Transfers
Your personal information may be transferred to, stored in, or processed in countries other than the country where you reside.
These countries may have privacy and data protection laws that differ from those in your jurisdiction.
Where personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses or applicable UK-approved contractual safeguards, where required, unless the destination country has been recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, technology, legal requirements, or regulatory obligations.
When we make changes, we will post the updated Privacy Policy on our website, revise the “Last updated” date, and provide any additional notice required by applicable law.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, you can contact us using the details below:
- Store: Dofti
- Email: Support@dofti.us
- Phone: +1 281-944-7759
- Address: 5085 Westheimer Road, Suite 4700, Houston, Texas 77056, United States